Refund Policy
Refund Policy
Last Updated: [2025/05/29]
At LAGUVI, we want you to be completely satisfied with your purchase. Because our products are made-to-order using a print-on-demand service, we only offer refunds or exchanges in specific situations as outlined below.
🛑 All Sales Are Final
Due to the customized nature of our products, we do not accept returns or offer refunds for reasons such as:
• Ordering the wrong size, color, or design
• Changing your mind after the order has been placed
• Delayed shipping due to carrier or production issues beyond our control
✅ Refunds or Replacements Are Only Available If:
1. Your item arrives damaged or defective
2. You receive the wrong item or size (different from what you ordered)
3. There is a significant printing issue (misprint, off-center, etc.)
📸 Proof Required
To process a refund or replacement, please email josephcarlor45@gmail.com within 7 days of receiving your item. Include:
• Your order number
• A clear photo showing the issue
• A brief description of the problem
We will review your request and let you know if it qualifies for a replacement or refund.
⏳ Processing Time
If approved, your refund will be processed to your original payment method within 5–10 business days. For replacements, we will send a new item at no additional cost.
❗ Non-Refundable Items
The following items are non-refundable:
• Gift cards
• Sale or clearance items
• Items with no proof of damage or issue
Contact Us
If you have questions about our refund policy, please reach out:
📧 us@laguvi.com
📞 (954) 802-2231
If you have questions about our refund policy, please reach out:
📧 us@laguvi.com
📞 (954) 802-2231